Contact information
This Contact Information page provides the official business and customer support details for Auramont.
Business Identification
Trade name: Auramont
Legal entity: MV ECOM LLC
Wyoming Business ID: 2025-001789398
Registered address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Website: https://auramontco.com
Customer Support Contact
Email: contact@auramontco.com
Phone: +1 323 554 0823
Support hours: Monday to Friday, 9:00 AM to 5:00 PM Mountain Time, excluding U.S. public holidays.
Estimated response time: 24 to 48 business hours.
Order Assistance
For assistance with an existing order, please contact us by email and include your order number, full name, and the email address used at checkout. This helps our support team locate your order and respond more efficiently.
Customers may contact us about product questions, order status, shipping updates, tracking information, returns, exchanges, refunds, payment questions, or other store-related matters.
Returns and Refunds Contact
Return, exchange, and refund requests must be sent to contact@auramontco.com within 14 calendar days from the confirmed delivery date, according to our Return & Refund Policy.
Please do not send any item back before contacting us and receiving return instructions. Approved returns must be shipped according to the instructions provided by our customer support team.
Shipping and Tracking Contact
After an order is processed and shipped, tracking information is sent to the email address used at checkout. Orders are generally processed within 24 to 48 business hours after payment confirmation.
If you need help with tracking, delayed delivery, or shipment status, please contact our support team at contact@auramontco.com.
Important Notice
Auramont will only contact customers using official communication channels related to the domain auramontco.com. If you receive a suspicious message claiming to represent Auramont, please contact us directly at contact@auramontco.com before providing any personal or payment information.