Terms of service

These Terms of Service govern your access to and use of the Auramont website, products, services, checkout, and related features. By visiting our website or placing an order, you agree to these Terms of Service and to the policies referenced on this website.

Business Information

Trade name: Auramont

Legal entity: MV ECOM LLC

Wyoming Business ID: 2025-001789398

Registered address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States

Email: contact@auramontco.com

Phone: +1 323 554 0823

Website: https://auramontco.com

Overview

Auramont is an online retail store operated by MV ECOM LLC. Throughout the website, the terms “Auramont,” “we,” “us,” and “our” refer to MV ECOM LLC operating under the trade name Auramont.

By accessing our website, browsing products, creating an account, placing an order, contacting customer support, or using any part of our services, you agree to be bound by these Terms of Service and by our Shipping Policy, Return & Refund Policy, Privacy Policy, Legal Notice, and other policies posted on this website.

Eligibility

By using this website or placing an order, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using the website with the consent and supervision of a parent or legal guardian.

You may not use this website or our products for any illegal, fraudulent, harmful, abusive, or unauthorized purpose.

Online Store Terms

You agree to provide accurate, current, and complete information when placing an order or communicating with us. This includes your name, email address, phone number, shipping address, billing information, and any information required to fulfill or support your order.

You are responsible for ensuring that your shipping address is complete and accurate before submitting an order.

Products and Product Information

We work to display product information, images, descriptions, prices, variants, sizes, colors, availability, and shipping details as accurately as possible.

However, product colors, packaging, appearance, dimensions, and details may vary slightly due to screen settings, photography, manufacturing updates, supplier changes, or normal product variations.

If you receive an item that is damaged, defective, incorrect, or significantly different from its description, please contact us according to our Return & Refund Policy.

Pricing, Discounts, and Availability

Product prices are displayed in U.S. dollars unless another currency is shown through the store’s market or currency selector. Prices, discounts, promotions, compare-at prices, shipping options, and product availability may change without prior notice.

We reserve the right to correct errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping information, availability, or order details.

If an order contains a clear pricing or product information error, we may contact the customer to correct the issue, cancel the affected item, or cancel and refund the order where appropriate.

Order Acceptance

Receiving an order confirmation does not guarantee final acceptance of the order. We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Product unavailability
  • Payment failure or payment verification issues
  • Suspected fraud, abuse, or unauthorized activity
  • Incorrect shipping information
  • Pricing, product, or inventory errors
  • Violation of these Terms of Service or our policies

If we cancel an order after payment has been collected, we will issue a refund to the original payment method where applicable.

Payments

Payments are processed through secure third-party payment providers made available at checkout. Accepted payment methods may include major credit cards, debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, or other payment methods displayed at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable payment provider to charge the total amount shown at checkout.

Shipping

Auramont offers Free Shipping for orders shipped to the United States. The Free Shipping method has an estimated delivery time of 7 to 10 business days after shipment.

Orders are generally processed within 24 to 48 business hours after payment confirmation. Tracking information will be sent by email when available.

Shipping times are estimates and may vary due to carrier availability, destination, holidays, weather conditions, customs processing when applicable, high-volume periods, or circumstances outside our reasonable control.

For full details, please review our Shipping Policy.

Returns, Exchanges, and Refunds

Customers may request a return, exchange, or refund within 14 calendar days from the confirmed delivery date, according to our Return & Refund Policy.

Items returned due to change of mind must be unused, unworn, unwashed, and in their original condition, with tags and packaging when applicable.

If an item arrives damaged, defective, incorrect, or significantly different from its description, customers should contact us at contact@auramontco.com with the order number and supporting photos or videos when applicable.

For full details, please review our Return & Refund Policy.

Promotions and Free Gifts

Auramont may offer promotional gifts, discounts, bundles, or special offers from time to time. Promotional gifts, including a free leather wallet or similar promotional item, are subject to availability and to the conditions displayed on the website at the time of purchase.

Promotional gifts have no cash value and may not be redeemed for cash. If a promotional gift becomes unavailable, Auramont may update the promotion, offer guidance, or provide an alternative resolution when appropriate.

Discounts, promotions, and free gifts may not be combined unless clearly stated.

Customer Accounts

If customer accounts are available, you are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.

You agree to notify us if you believe your account has been accessed without authorization.

Prohibited Uses

You may not use this website or our services:

  • For any unlawful, fraudulent, harmful, or abusive purpose
  • To violate any applicable law or regulation
  • To infringe upon the rights of MV ECOM LLC, Auramont, customers, service providers, or third parties
  • To submit false, misleading, or fraudulent information
  • To interfere with website security, checkout, payment processing, or store operations
  • To upload or transmit malware, spam, or harmful code
  • To scrape, copy, resell, or exploit website content without authorization

Intellectual Property

The website and its content, including text, graphics, logos, images, product presentation, design, icons, layout, and other materials, are owned by or licensed to MV ECOM LLC, Auramont, or our service providers.

You may not copy, reproduce, distribute, modify, sell, resell, or exploit any part of the website or its content without prior written permission, except where permitted by applicable law.

Third-Party Tools and Links

Our website may use third-party tools, apps, payment providers, analytics providers, shipping providers, tracking services, customer support tools, or other service providers to operate the store and improve customer experience.

We may also provide links to third-party websites or services. We are not responsible for third-party content, policies, security, availability, or practices.

Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

By using the website or placing an order, you acknowledge that personal information may be processed as described in our Privacy Policy.

No Professional Advice

Information on this website is provided for general shopping and product information purposes only. It is not professional, medical, legal, financial, or technical advice.

Products sold by Auramont are general consumer goods unless clearly stated otherwise. Customers should review product information before purchase and contact us if they have questions about a specific item.

Limitation of Liability

To the fullest extent permitted by applicable law, MV ECOM LLC, operating as Auramont, shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to your use of the website, products, services, checkout, shipping delays, carrier issues, payment provider issues, third-party services, or circumstances outside our reasonable control.

Nothing in these Terms of Service is intended to limit rights that cannot be limited under applicable consumer protection laws.

Indemnification

You agree to indemnify and hold harmless MV ECOM LLC, Auramont, its owners, officers, employees, service providers, partners, and affiliates from any claim or demand arising out of your breach of these Terms of Service, misuse of the website, violation of law, or infringement of third-party rights.

Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be posted on this page.

Your continued use of the website after changes are posted means you acknowledge the updated Terms of Service, to the extent permitted by applicable law.

Governing Law

These Terms of Service and related matters are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles, to the extent permitted by applicable law.

Contact Information

If you have questions about these Terms of Service, contact us:

Email: contact@auramontco.com

Phone: +1 323 554 0823

Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States