About Auramont

Welcome to Auramont, an online retail store operated by MV ECOM LLC, a company registered in Wyoming, United States.

We offer a curated selection of footwear, handbags, and related accessories for customers looking for practical products and everyday style.

Who We Are

Auramont is the trade name used by MV ECOM LLC for its online retail operations.

MV ECOM LLC is registered in the State of Wyoming under Business ID 2025-001789398.

Our goal is to provide a clear and convenient shopping experience, with accessible product information, secure checkout, order tracking, customer support, and transparent store policies.

What We Offer

Our store may include products such as:

• Women’s footwear;
• Men’s footwear;
• Handbags and related accessories;
• Selected seasonal and lifestyle products.

Our catalog may change as products, collections, colors, sizes, and available variants are updated.

Each product page is designed to display the information available for that item, including:

• Product images;
• Description and key details;
• Available sizes, colors, or variants;
• Price in U.S. dollars;
• Availability;
• Shipping and return information.

Customers should review the complete product page and selected variant before placing an order.

Our Shopping Experience

Customers can browse our collections, select available product options, add items to the cart, and complete payment through our secure Shopify checkout.

Before submitting payment, customers can review:

• The selected products and quantities;
• Available sizes and colors;
• Product prices;
• Applicable discounts;
• Shipping charges;
• Applicable taxes;
• The final order total.

After an order is placed, a confirmation is sent to the email address provided during checkout.

Payments

Available payment methods are displayed during checkout.

Payments are processed through Shopify and authorized third-party payment providers. Auramont does not directly store complete credit card numbers on its own systems.

Orders are processed only after payment has been successfully authorized. Additional verification may be required in some cases to protect customers and prevent fraud.

Shipping and Delivery

Most orders are processed within 1 to 3 business days after payment authorization.

Standard delivery generally takes approximately 3 to 5 business days after shipment.

Including processing, the total estimated time from purchase to delivery is approximately 4 to 8 business days.

Shipping methods, costs, and estimated delivery information are displayed during checkout before payment.

When tracking is available, it is sent to the email address used during checkout.

Delivery estimates may be affected by carrier disruptions, weather, holidays, incorrect addresses, high-volume periods, or other events outside our reasonable control.

For complete information, review our Shipping Policy.

Returns and Refunds

Eligible return requests may be submitted within 30 calendar days after delivery.

Products must generally be unused, unworn, unwashed, and returned in their original condition with the original packaging, tags, and accessories when applicable.

Customers must contact our support team and receive return instructions before sending an item back.

Return eligibility, shipping costs, non-returnable products, and refund timelines are explained in our Return & Refund Policy.

Damaged or Incorrect Products

If a product arrives damaged, defective, incomplete, or different from what was ordered, customers should contact us as soon as possible.

Please provide:

• Your order number;
• A description of the issue;
• Clear photos or videos of the product;
• Photos of the packaging and shipping label when applicable.

After reviewing the case, we may provide a replacement, refund, return instructions, or another appropriate solution.

Customer Support

Our customer support team can assist with:

• Product information and sizing;
• Order status and tracking;
• Shipping and delivery questions;
• Address correction requests;
• Returns, exchanges, and refunds;
• Damaged, defective, or incorrect products;
• Payment and checkout questions.

Email: contact@auramontco.com
Phone: +1 323 554 0823

Support hours: Monday through Friday, 9:00 AM to 5:00 PM Mountain Time, excluding U.S. federal holidays.

We aim to respond within 1 to 2 business days.

Our Commitment to Transparency

We believe customers should have access to clear information before completing a purchase.

Our website includes dedicated pages covering:

• Shipping and estimated delivery;
• Returns and refunds;
• Privacy and customer information;
• Terms of Service;
• Payment information;
• Business and contact details.

We work to keep product information, prices, availability, promotions, shipping conditions, and return requirements accurate and up to date.

Business Information

Store name: Auramont
Operating company: MV ECOM LLC
Wyoming Business ID: 2025-001789398

Registered business address:
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Email: contact@auramontco.com
Phone: +1 323 554 0823
Website: auramontco.com

Store Policies

• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Terms of Service
• Contact Information