Terms of Service

Last updated: July 4, 2026

Welcome to Auramont. These Terms of Service explain the rules that apply when you visit our website, place an order, contact us, or use any service available through auramontco.com.

Auramont is operated by MV ECOM LLC, a company registered in Wyoming, United States, under Wyoming Business ID 2025-001789398.

By accessing our website or completing a purchase, you agree to these Terms of Service and to the policies linked on our website.

1. About Auramont

Auramont is an online retail store offering footwear, handbags, and related products to customers in the United States.

Business operator: MV ECOM LLC
Wyoming Business ID: 2025-001789398
Registered business address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Email: contact@auramontco.com
Phone: +1 323 554 0823

2. Eligibility to Use the Store

You must be legally able to enter into a purchase agreement in your state. If you are under the age of majority, you may use the store only with the involvement and permission of a parent or legal guardian.

You may not use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Product Information

We work to present product titles, descriptions, images, colors, sizes, materials, prices, and availability as accurately as reasonably possible.

However, colors may appear slightly different depending on your screen, lighting, and device settings. Minor differences may also occur between production batches.

Customers are responsible for reviewing the product description, available images, selected color, selected size, quantity, and other product details before placing an order.

For footwear, customers should review the available size information and Size Guide before purchasing.

4. Product Availability

Products and variants are subject to availability. Adding an item to the cart does not reserve it.

In rare cases, a product may become unavailable after an order is submitted. If we cannot fulfill an item, we will contact the customer and issue a refund for the unavailable item.

We may limit quantities per customer, household, payment method, or order when reasonably necessary to prevent fraud, resale abuse, or inventory errors.

5. Prices, Taxes, and Charges

Unless otherwise stated, prices on our United States storefront are displayed in U.S. dollars.

The product price, applicable taxes, shipping charges, discounts, and total order amount are displayed during checkout before payment is completed.

Customers are responsible for reviewing the final total before submitting the order.

We may update prices at any time. A price change does not affect an order that has already been accepted and paid, except when there is an obvious pricing or technical error.

6. Pricing and Listing Errors

Occasionally, a product may be listed with an incorrect price, description, image, discount, inventory status, or other information because of a technical or human error.

If an obvious error affects an order, we may contact the customer to confirm the correct information or cancel the affected item.

When an order is canceled because of an error, any amount collected for the canceled item will be refunded to the original payment method.

7. Placing an Order

When placing an order, you agree to provide current, complete, and accurate information, including:

• Your full name;
• Email address;
• Phone number;
• Billing address;
• Complete shipping address;
• Correct product, size, color, and quantity;
• Valid payment information.

You are responsible for checking this information before submitting the order.

An automated order confirmation means that we received your order. It does not guarantee fulfillment if the payment fails, the product is unavailable, the address cannot be verified, or the order is identified as potentially fraudulent.

8. Order Acceptance and Cancellation by Auramont

We may decline or cancel an order before fulfillment when:

• The selected product or variant is unavailable;
• Payment cannot be authorized or verified;
• The billing or shipping information is incomplete;
• The order presents a reasonable risk of fraud or unauthorized activity;
• An obvious pricing, inventory, or product information error occurred;
• The order violates these Terms of Service or applicable law.

If we cancel an order after collecting payment, the applicable amount will be refunded to the original payment method.

9. Payment

Available payment methods are displayed during checkout.

Payments are processed by Shopify and authorized third-party payment providers. Auramont does not directly store complete credit card numbers on its own systems.

By submitting payment information, you confirm that:

• You are authorized to use the selected payment method;
• The payment information is accurate;
• You authorize the applicable charge for the order total.

An order may be delayed or canceled if additional payment or identity verification is reasonably required.

10. Shipping and Delivery

Shipping options, costs, processing information, and estimated delivery times are explained in our Shipping Policy.

Delivery estimates are based on the shipping service, destination, product availability, and carrier information available at the time of purchase.

Customers are responsible for providing a complete and deliverable shipping address.

If we learn that an order cannot be shipped within the stated or agreed time, we will contact the customer with available options. These options may include accepting a revised estimate or canceling the unshipped order for a refund.

After the carrier marks a shipment as delivered, customers should first check the delivery location, household members, building staff, and nearby secure areas before reporting the package as missing.

11. Incorrect or Incomplete Addresses

Customers must review the delivery address before completing checkout.

Contact us immediately if an address needs to be corrected. We cannot guarantee that an address can be changed after processing or fulfillment has started.

Additional shipping costs may apply when a package is returned because of:

• An incorrect or incomplete address;
• Missing apartment, suite, or unit information;
• Refusal of delivery;
• Failed delivery attempts;
• Failure to collect the package.

This does not apply when the delivery issue was caused by Auramont or the shipping carrier.

12. Returns, Refunds, and Exchanges

Eligible return requests may be submitted within 30 calendar days after delivery.

Return conditions, return shipping responsibilities, refund timelines, and non-returnable items are explained in our Return & Refund Policy.

Customers must receive return instructions before mailing an item back. Products sent without authorization or to an unauthorized address may not be accepted.

13. Customer Order Cancellations

Cancellation requests must be submitted as soon as possible.

An order may be canceled only when it has not entered processing, packing, fulfillment, or shipping.

Once an order has been processed or shipped, cancellation may no longer be possible. The customer may request an eligible return after delivery according to our Return & Refund Policy.

14. Promotions and Discount Codes

Promotions and discount codes may have specific eligibility requirements, dates, product restrictions, order minimums, or usage limits.

Unless the promotion states otherwise:

• Discount codes cannot be combined;
• Only one code may be used per order;
• Codes cannot be applied after an order is completed;
• Codes have no cash value;
• Discounts do not apply to previous purchases;
• Offers are available only during the stated promotional period.

We may correct or end a promotion affected by an obvious error, misuse, fraud, or unauthorized distribution.

15. Reviews and Customer Content

Customers may submit honest reviews, comments, photos, or feedback based on their genuine experience.

We do not prohibit or penalize honest negative reviews.

Content may be removed when it:

• Contains threats, harassment, or unlawful material;
• Includes another person’s private information;
• Infringes intellectual property rights;
• Contains spam, advertising, or unrelated content;
• Is fraudulent or is not based on a genuine customer experience.

By submitting content, you confirm that you have the right to share it and grant Auramont permission to display it in connection with the store, subject to applicable law.

16. Acceptable Use

You may not:

• Use the website for illegal or fraudulent activity;
• Submit false customer, payment, or delivery information;
• Attempt unauthorized access to the website or customer accounts;
• Upload viruses, malicious code, or harmful automated requests;
• Interfere with website security or operation;
• Copy or commercially exploit website content without permission;
• Use automated systems to scrape, overload, or disrupt the website;
• Impersonate another person or business.

We may restrict access or cancel an order when reasonably necessary to protect customers, the store, or our service providers.

17. Intellectual Property

The Auramont name, logo, website design, written content, graphics, and other original store materials are owned by or licensed to MV ECOM LLC.

You may use the website for personal shopping purposes. You may not reproduce, modify, distribute, sell, or commercially use our protected content without written permission.

Product names, logos, or trademarks belonging to other businesses remain the property of their respective owners.

18. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, shipping carriers, social networks, analytics tools, and other websites.

Third-party services may have their own terms and privacy policies. Auramont does not control and is not responsible for independent third-party websites or services.

19. Privacy

Our collection and use of personal information are explained in our Privacy Policy.

By using our website, you acknowledge that your information may be processed by Shopify and other service providers needed to operate the store, process payments, deliver orders, provide support, and protect against fraud.

20. Website Availability

We work to keep the website available and accurate, but uninterrupted or error-free operation cannot be guaranteed.

We may temporarily restrict access for maintenance, security, updates, or technical issues.

We may update, modify, or discontinue website features when reasonably necessary.

21. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

Any product-specific warranty will be explained on the product page or in separate warranty information when applicable.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Auramont and MV ECOM LLC will not be responsible for indirect, incidental, or consequential losses arising from use of the website or products.

This limitation does not apply where liability cannot legally be limited, including rights and remedies provided by applicable consumer protection law.

Nothing in these Terms limits responsibility for fraud, intentional misconduct, or another liability that cannot legally be excluded.

23. Governing Law

These Terms are governed by the laws of the State of Wyoming and applicable United States federal law, without limiting any mandatory consumer rights that may apply in the customer’s state of residence.

Any dispute must be brought before a court or other authority that has lawful jurisdiction over the matter.

24. Informal Dispute Resolution

Before beginning formal legal proceedings, customers are encouraged to contact us so we can try to resolve the issue.

Please include:

• Your full name;
• Order number, when applicable;
• A description of the issue;
• The resolution you are requesting;
• Relevant supporting information.

We will review the message and respond within a reasonable period.

25. Changes to These Terms

We may update these Terms when our services, policies, technology, or legal obligations change.

The updated version will be posted on this page with a revised Last updated date.

Changes apply from the date they are published and do not retroactively alter completed transactions unless required by law.

26. Severability

If any part of these Terms is found invalid or unenforceable, the remaining sections will continue to apply to the extent permitted by law.

27. Complete Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies displayed before purchase, form the agreement between the customer and Auramont concerning use of the store and purchases.

28. Contact Information

For questions about these Terms, an order, or our services, contact:

Auramont
Operated by MV ECOM LLC
Wyoming Business ID: 2025-001789398
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Email: contact@auramontco.com
Phone: +1 323 554 0823