Contact information
Contact Information
Last updated: July 1, 2026
If you have questions about your order, shipping, returns, refunds, products, payments, or any other matter related to Auramont, our support team is available to assist you.
Customer Support
Email: contact@auramontco.com
Phone: +1 323 554 0823
For faster assistance, please include your order number and the email address used at checkout when contacting us.
Business Information
Store name: Auramont
Operating company: MV ECOM LLC
Wyoming Business ID: 2025-001789398
Registered address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Email: contact@auramontco.com
Phone: +1 323 554 0823
Support Requests
When contacting us, please provide as much information as possible, including:
- Full name;
- Order number;
- Email used at checkout;
- Phone number, if applicable;
- Clear description of the issue;
- Photos or videos, if the request involves a damaged, defective, or incorrect item.
Response Time
We aim to respond to customer inquiries as soon as possible. Response times may vary depending on request volume, weekends, holidays, and the complexity of the case.
Important Notice
Our registered business address may not be used as a return address unless we specifically provide written return instructions.
Customers must contact us before sending any return package.